Privacy policy

Last updated: October 27, 2026. This is a plain-language draft and is not a substitute for legal advice.

Who is responsible

TenderWise, an Ontario, Canada business. Privacy contact: hello@tenderwise.ca. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Contact and business details: your name, email address, business name, and what your business does.
• Documents you send us: tender documents, company information and past bid material you choose to share.
• Payment details: handled by Stripe. We do not see or store your full card number.
• Emails you send us.

Why we use it

• To match tenders to your business, give bid or pass recommendations, and prepare draft responses.
• To bill you and answer your questions.
• To meet legal and tax obligations.

We do not sell your information.

Who we share it with

We use service providers to run TenderWise, including Stripe (payments), Google (email and file storage) and AI service providers that help prepare drafts. We send them only what is needed for the task. We do not allow them to use your documents for their own purposes beyond providing their service to us, under their terms.

How long we keep it

We keep your documents and drafts while you are a customer. If you ask us to delete them, we will do so within 30 days, except records we must keep for tax or legal reasons.

Your rights

You can ask to see the personal information we hold about you, correct it, or have it deleted, by emailing hello@tenderwise.ca. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.

Marketing email

We only send marketing email to people we are allowed to contact under Canada's anti-spam law (CASL), and every message includes our contact details and a working way to unsubscribe.

Cookies and analytics

This site does not currently use advertising cookies. If that changes, we will update this policy.